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Your access to and use of MAXWELLCOLETTE.COM (“the Website”) is subject exclusively to these terms and conditions. You will not use MAXWELLCOLETTE.COM for any purpose that is unlawful or prohibited by these terms and conditions.
By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. THE MAXWELL COLETTE GALLERY reserves the right to update or amend these Terms and Conditions at any time and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.
We accept American Express, Visa and Mastercard.
All payments are taken in US Dollars (USD) and will be charged at the current exchange rate. If you are shopping from outside the US and you place your order on a credit card, your credit card company will automatically convert the transaction from US Dollars to your own currency.
If you do not wish to pay via our secure checkout system, please contact us by email or phone with your requirements. We are happy to take payment via bank transfer or check if prior arrangements are made.
Items will not be shipped until payment has cleared.
THE MAXWELL COLETTE GALLERY reserves the right to issue refunds at any time prior to delivery.
PRICING AND AVAILABILITY:
We endeavor to ensure all information on the Website is accurate and up to date. Occasionally this may not be the case due to typographical error or other circumstances. In the event that an error has occurred in the pricing or the availability of an item in your order, you will be contacted immediately. If the actual product pricing is different than that which appears on the Website, you will be duly informed and will be given the option of purchasing the product at the correct pricing or receiving a refund. If the product is out of stock a full refund will be issued.
We aim to ship all orders within two business days. If you need to cancel your order before it has shipped, please contact us by email or phone and we will issue a full refund. If the order has already been shipped, you will need to wait until the order is received and then follow our return instructions. Refunds will only be issued if the goods are returned in the same condition that they were dispatched in. Return postage in this instance will be the responsibility of the recipient. Shipping costs are non refundable on orders that have been dispatched prior to attempted cancellation.
RETURNS AND REFUNDS:
Refunds are available for any item that was damaged during shipping. Any damage must be reported within 24 hours of receiving the goods. Please contact us by email or phone to arrange for the damaged item’s return. If possible a replacement item will be dispatched. If replacement is not possible, a full refund will be issued. Refunds will only be issued if the purchaser has made contact within the 24 hour time frame and followed our return instructions.
If for any reason you are unhappy with your purchase, please inform us by email or phone within 24 hours of your receiving the goods. Refunds will be issued strictly at the discretion of THE MAXWELL COLETTE GALLERY. Where refunds are issued they may not always include the post and packing charges incurred.
We take every reasonable care to ensure that your order and subsequent transactions are conducted securely. Personal data received during the order process is used only for the purpose of fulfilling orders and is not shared with any third party except as is necessary for order fulfillment.
Your credit card details are not stored by THE MAXWELL COLETTE GALLERY.
THE MAXWELL COLETTE GALLERY does not guarantee or represent that the content available or accessible via the Website will always be accurate, complete or current or that access to the Website will be uninterrupted. THE MAXWELL COLETTE GALLERY expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use the Website, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors (whether typographical or otherwise), omissions, out of date information or otherwise. Accessing and using the Website is done entirely at the user’s own risk. The user, and not THE MAXWELL COLETTE GALLERY, will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if THE MAXWELL COLETTE GALLERY has been advised of the possibility of such damage.
OUR CONTACT INFORMATION:
THE MAXWELL COLETTE GALLERY
908 N Ashland Ave
Chicago, Illinois 60622
phone: +1 (312) 496-3153
email: gallery at maxwellcolette dot com